Content Marketing

Email Marketing: Best Practices and Techniques

Sep 28, 2023
7 min read
By Raven & Macaw Team
Email Marketing: Best Practices and Techniques

In a digital world filled with the buzz of social media, the instant ping of messaging apps, and an overwhelming array of marketing gadgets, there’s a quiet superhero that refuses to retire: email marketing. The timeless tool empowers businesses, big and small, to forge genuine connections with customers and propel their products or services to the spotlight.

Amidst the ever-evolving digital landscape, email marketing is the powerful force of online communication. Why? Because it boasts a fantastic ability to reach, connect, and convert. But here’s the twist: with inboxes bursting at the seams, the key to success is mastering the art of personalized, attention-grabbing emails.

Picture this: Your message cuts through the inbox clutter, landing in your recipient’s heart. How? By unleashing the secrets of email marketing’s prowess!

The Enduring Relevance of Email Marketing

Before we dive into the nuts and bolts, let’s address a critical question: why is email marketing still relevant in the age of social media dominance? The answer lies in its unique advantages:

  1. Unmatched Reach: Email marketing stands out as the undisputed reach champion in an era where the digital landscape is crowded with various communication channels. With a staggering 4.3 billion email users worldwide, it possesses an expansive and unparalleled reach that no other digital channel can match. To put this number into perspective, it’s nearly half the world’s population. Email marketing’s universal reach connects diverse users worldwide, spanning ages, professions, and cultures.
  1. Personalisation at Scale: Email allows for deep personalisation. You can segment your audience, tailor content, and deliver targeted messages, ensuring your emails resonate with each recipient.
  1. Conversion Powerhouse: Research consistently shows that email marketing has one of the highest conversion rates among digital marketing channels. A well-crafted email can lead to action, whether purchasing, signing up for a webinar, or downloading an ebook.
  1. Cost-Effective: Email marketing is cost-effective compared to many other forms of digital advertising. You can reach thousands of subscribers with a single, well-crafted email.

Email Marketing Best Practices

1- Build a permission-based email list

To build a permission-based email list, you need to collect email addresses from people who have permitted you to contact them. You can do this in a number of ways:

Add a sign-up form on your website where people can enter their email addresses to subscribe to your list. Make sure to let them know what they can expect to receive in your emails, such as exclusive offers, discounts, or new product announcements.

Promote your email list on your social media pages and encourage your followers to subscribe. You can also run contests and giveaways where people can enter to win a prize by subscribing to your email list.

–  If you own a physical retail store, you can collect email addresses from customers at the checkout counter or by offering them a discount on their next purchase in exchange for their email address.

Once you have collected email addresses, you must send a confirmation email to each subscriber to ensure they want to receive your emails. This email should contain a link the subscriber must click to confirm their subscription.

When a subscriber confirms their subscription, you can send them emails. Send them regular emails with valuable content, such as blog posts, articles, and special offers. You should also give them the option to unsubscribe from your list anytime.

2- Segment your email list

This means dividing your email list into smaller groups based on shared characteristics like interests, demographics, or purchase history. This will allow you to send more targeted and relevant emails.

3-Personalise your emails

People are likelier to open and read emails addressed to them by name and containing relevant content. You can use personalisation in your subject lines, email body copy, and images.

Here is an example of a personalised email-

4-Write clear and concise subject lines

Your subject line is the first thing people see, so making a good impression is necessary. Write subject lines that are clear, concise, and relevant to the content of your email.

Here are some examples:

Exclusive Offer Inside ????

Last Chance to Save 20%!

Webinar Invite: Join Us Tomorrow

Your Weekly Digest: Top Articles

Breaking News: Exciting Updates!

Your Invoice #123456 is Due Today

Important Account Update Required

Unlock Your Free Trial Now!

Your Opinion Matters: Take Our Survey

5- Use mobile-friendly email templates

More and more people are reading their emails on mobile devices, so using them is significant. Your email templates should be easy to read and navigate on all devices.

6-Include a clear call to action 

In email marketing, your message is only as effective as the action it inspires. Whether you have a brick-and-mortar store or an online presence, guiding your subscribers toward a specific course of action is fundamental to success.

Tell your subscribers what you want them to do.

Make your call to action (CTA) crystal clear, concise, and clickable. Use action-oriented words that convey urgency and purpose. Phrases like ‘Shop Now,’ ‘Discover More,’ ‘Grab Your Deal,’ or ‘Register Today’ can nudge your subscribers in the right direction.

Craft a compelling and concise CTA with action-oriented words like ‘Shop Now,’ ‘Discover More,’ ‘Grab Your Deal,’ or ‘Register Today.’ A compelling CTA is your bridge to engagement and conversion.

7-Test and track your results

Testing and tracking your email marketing results is necessary to see what’s working and what’s not. You can test different subject lines, email body copy, and call to action to see what resonates best with your audience.

Effective email marketing is a continuous process of improvement. Monitor key metrics like open rates, click-through rates, and conversion rates. Use A/B testing to experiment with different elements (subject lines, content, visuals) and refine your strategy based on data-driven insights.

8-Use email automation: 

Email automation allows you to send emails to subscribers based on certain triggers, such as when they sign up for your email list, purchase a product from your website, or abandon their shopping cart. This can save you a lot of time and help you to send more targeted and relevant emails.

9- Use social proof in your emails

Social proof is the idea that people are likelier to do something if they see others doing it. You can use social proof in your emails by including testimonials from satisfied customers, showcasing your social media following, or highlighting your recent awards and accolades.

10- Resend emails to unopened subscribers 

It’s normal for some subscribers not to open them. However, you can resend emails to unopened subscribers after a certain period, such as 24 or 48 hours. This can give your emails a second chance of being seen and opened.

Email marketing isn’t just about sending messages; it’s about nurturing relationships, delivering value, and driving results. By implementing these best practices and techniques, you can harness the full potential of email marketing and propel your business or organisation to new heights. Remember, in the ever-evolving digital landscape, email remains the trusty arrow in your marketing quiver—powerful, precise, and perpetually relevant.

Published on Sep 28, 2023
By Raven & Macaw Team
Category: Content Marketing
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