Legal

Privacy Policy

This document outlines the rights to privacy for both Raven & Macaw (the “Agency”) and its clients or website users as stipulated by applicable data protection laws, including the Nigeria Data Protection Act (NDPA) and other relevant regulations.

Raven & Macaw is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information when you visit our website, engage with our services, or communicate with us.

Last updated: March 16, 2026View Terms & Conditions →

Information We Collect

Contact Information

Your name, email address, phone number, company name, and other contact details when you fill out forms on our website or contact us directly.

Business Information

Information about your company, project requirements, marketing goals, and other details required to deliver our services.

Technical Information

Your IP address, browser type, device information, website usage data, and analytics information collected through cookies or similar technologies.

Marketing Data

Information about your marketing preferences, interactions with our campaigns, or engagement with our emails, advertisements, or content.

Payment Information

If applicable, billing information or payment details when purchasing services from the Agency.

How We Use Your Information

We may use your personal information for the following purposes:

Providing Services

To deliver services such as digital marketing, brand strategy, web development, paid advertising management, SEO, and related consulting.

Managing Client Relationships

To manage projects, respond to inquiries, communicate updates, and maintain client records.

Marketing and Communication

To send newsletters, marketing insights, service updates, or promotional offers where consent has been provided.

Improving Our Services

To analyse website performance, user behaviour, and service effectiveness to improve our offerings.

Legal Compliance

To comply with legal obligations, regulatory requirements, and contractual obligations.

Sharing Your Information

We may share your information with:

Third-Party Service Providers

We may work with trusted partners that assist with hosting, analytics, payment processing, advertising platforms, and project management tools. These partners may access personal data only to perform their services.

Marketing and Advertising Platforms

Where necessary, data may be shared with advertising platforms (e.g., for campaign management, analytics, or audience targeting).

Legal Authorities

If required by law, regulation, or legal process, we may disclose information to law enforcement or relevant authorities.

Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, please note that no internet transmission or electronic storage method is completely secure. While we strive to protect your data, there is always some risk associated with transmitting information online.

Your Rights

Depending on applicable laws, you may have the following rights regarding your personal data:

Access

You may request access to the personal information we hold about you.

Correction

You may request correction of inaccurate or incomplete personal information.

Erasure

You may request that we delete your personal information under certain conditions.

Restriction of Processing

You may request that we limit the use of your personal information.

Withdrawal of Consent

Where processing is based on consent, you may withdraw that consent at any time.

Cookies and Website Tracking

Our website may use cookies or similar technologies to improve user experience, analyse traffic, and optimise marketing performance. You may disable cookies through your browser settings if preferred.

Changes to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted on our website with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Raven & Macaw

21 Abeokuta Street, Garki Area 8
Abuja, FCT, Nigeria

Disclaimer: This privacy policy is intended to provide general information about our data practices and does not constitute legal advice. For legal clarification regarding data protection rights and obligations, please consult a qualified legal professional.