Terms & Conditions

Scope of Services

The Agency provides services, including but not limited to:

• Digital marketing campaigns
• Paid advertising management
• Search engine optimisation (SEO)
• Website design and development
• Branding and brand strategy
• Marketing strategy and consulting

Specific deliverables, timelines, and service details will be outlined in a separate service agreement or project proposal.

Client Responsibilities

The Client agrees to:

• Provide accurate and complete project information.
• Supply required materials, approvals, and feedback in a timely manner.
• Ensure that all provided content complies with applicable laws and intellectual property rights.

Delays in providing necessary materials or approvals may affect project timelines.

Project Timelines

Project timelines will be agreed upon before commencement. The Agency will make reasonable efforts to deliver projects within agreed timelines; however, delays caused by client feedback, third-party platforms, or unforeseen circumstances may affect delivery.

Payment Terms

Payment terms will be outlined in the project proposal or invoice. Unless otherwise agreed:

• Payments may be required upfront or in milestone instalments.
• Failure to make payments on time may result in project suspension.
• All fees are non-refundable once work has commenced unless otherwise stated.

Intellectual Property

Upon full payment for services:

• Final deliverables created by the Agency may be transferred to the Client unless otherwise stated.
• The Agency retains the right to showcase completed projects in its portfolio or marketing materials.
• Any third-party assets (fonts, plugins, stock images, etc.) remain subject to their respective licenses.

Marketing and Performance Disclaimer

While the Agency applies proven strategies and best practices, marketing results cannot be guaranteed. Performance may depend on factors beyond the Agency's control, including market conditions, platform algorithms, and competition.

Confidentiality

Both the Agency and the Client agree to maintain confidentiality regarding sensitive business information, trade secrets, or proprietary data shared during the course of the project.

Third-Party Platforms

Some services involve third-party platforms such as advertising networks, analytics tools, or hosting services. The Agency is not responsible for:

• Changes to third-party platform policies
• Platform outages or technical failures
• Suspension or restrictions placed by third-party services

Termination

Either party may terminate a service agreement with written notice. Upon termination:

• Outstanding payments remain payable.
• Work completed up to the termination date will be invoiced.

Limitation of Liability

The Agency shall not be liable for indirect, incidental, or consequential damages arising from the use of its services, including loss of profits, business interruption, or reputational damage.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.

Changes to Terms

The Agency reserves the right to modify these Terms and Conditions at any time. Updated versions will be published on the website.